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Panel Roundup: Reinventing Contractor Workforce Management with Human-Led Tech

Panel Roundup: Reinventing Contractor Workforce Management with Human-Led Tech
Katey Gregory
Katey Gregory
May 15, 2024
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In partnership with In-House Recruitment, YunoJuno recently hosted a breakfast event, bringing together a panel of experts to share insights on the emerging trends, challenges, and innovative solutions shaping modern contingent workforce management right now.

With the conventional reliance on multiple systems and Managed Service Programmes (MSPs) undergoing scrutiny from organisations, the demand for more flexible talent models (and cost reduction) is climbing further and further up the agenda.

So, we brought in experts in this field, Joao Martires, YunoJuno COO, Amy Clarke, Senior Talent Acquisition Partner at Havas, Emma Gloyne, EMEA Manager at Bain & Company, and Ewa Grace, Associate Director - Agile Talent Resourcing Lead at Grant Thornton UK LLP, to comment on this shift and share how these leading organisations are setting up their contractor workforces for the future, with human-led tech.

Key questions addressed by the panel:

  • How technology can play a role that maximises business value and efficiencies without losing the human touch
  • How 2024 HR technology emerging trends can impact contingent workforce programmes in the future
  • Skills management strategies from leading organisations
  • The stages of Contingent Workforce Programme management which are most important to deliver value
  • The measures required to mitigate potential risks associated with contractor engagements
  • How to manage scalability and flexibility of contractor workforces to adapt to changing business needs

Watch the full panel talk here:

AspectEmployeeIndependent Contractor
Control and supervisionDirect control over how, when, and where to workFreedom to set their own schedules and methods
PaymentRegular wages; taxes withheld by employerPaid per project; responsible for their own taxes
BenefitsHealth insurance, retirment plans, paid leaveMust arrange their own benefits
TerminationOften requires notice and may include severanceCan usually be terminated at any time without benefits
Tools and equipmentProvided by the employerTypically use their own tools
"Technology is essential for building the backbone of our contingent workforce business, for example, process optimisation across sourcing and onboarding. But we are still committed to providing a best-in-class experience for the contractors we work with, so that we build credibility and loyalty with those individuals as a ‘great place to contract."
Emma Gloyne, EMEA Manager at Bain & Company

Flexible skills managed with seamless tech

The topic of skills-management and skills-based hiring was prevalent throughout the discussions, as we are seeing more and more organisations shifting to proactively manage skills to increase their competitive advantages.

This business trend is increasing the importance of efficient contingent workforce management programmes, run with human-lead tech, that removes complexities and seamlessly connects skills with talent supply - whether it is contractors, freelancers and alumni.

Amy Clarke, Senior Talent Acquisition Partner at Havas commented:

"At the end of the day we are people working with people, I like having a tech stack that can deliver the basics to our freelancers (contracts, timesheets, easy communications) but I also want to be able to develop a personal relationship. Tech needs to be usable and straightforward since contractors need to engage with so many clients and brands with different ways of working - the tech should be a seamless end-to-end process for them, with a direct line to me or my team, or the support team at YunoJuno should they need help."

The skills you need, when you need them

Hiring freelancers and contractors based on their specialism, flexibility and adaptability (especially in responding to economic challenges) is increasingly becoming the leading approach for businesses. It's a smart way to make sure you're getting the best person for the job, fast, while also ensuring the diversity, equity and inclusion agenda remains at the forefront.

As the demand for freelancer and contractor services increases, it's expected that these highly skilled workers will deliver a step change in efficiency and productivity to the companies who take a strategic approach to their flexible workforce, to gain a competitive advantage.

If you’re in need of skilled workers to get your latest projects up and running, YunoJuno's freelance marketplace can help. With a vetted list of over 100,000+ global freelancers, you can find and hire the exact skills you need in hours, not weeks.

"The main area where we’re looking to utilise technology better is around creating a skills-based organisation. From a contingent resourcing point of view we base our recruitment on skills, but it’s about how we bring that together with the rest of the business, our perm teams and global resources, understanding and having all of that information visible, in one place."
Ewa Grace, Agile Talent Resourcing Lead at Grant Thornton UK LLP

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