As always, the day rates for client services freelancers are varied depending on experience and what they offer. In 2019, the average day rate for a client services freelancer such as an Account Manager was £329.
We publish the rates for freelancers each year, to help both clients and freelancers keep up with the average costs and offer competitive prices for their projects. Find out more about the rates and download our report here.
Some might say there’s no time like the present to hire a professional client services freelancer to help your ongoing projects but if you’re wondering if you need extra help, some things to consider are:
Time — You’ll have someone dedicated to managing your customers, with the experience required to help them, as well as you.
Skills/knowledge — They work closely with you to understand your business and your goals, to help you achieve those, ensuring they hit your budget goals. They also bring experience across multi-channel campaigns, so have the experience needed to help grow your business.
Ideas —By bringing in someone new, with experience, can help bring a new perspective to your business and portfolio of clients. Client Service freelancers can help review your portfolio and suggest new ideas to engage and manage accounts, they will help resonate with your clients.
Results-driven — Hiring a client service expert can not only help improve your customers’ experience, by having a dedicated resource, it can also help increase your retention rates, as well as your upsell opportunities.
This will depend on the kind of help you’re looking for and what your business needs are. Many client services freelancers specialise in customer relations and business development, and others will act as account directors overseeing everything.
You can filter through specific skills on our platform, meaning all the available freelancers you find will already be relevant to the experience you’ve chosen.
We’ve also got a great in-house YunoJuno Talent Team who are always happy to help create a brief and shortlist candidates to help you find the right client services freelancer for your project.
We’ve taken the time to vet every one of the freelancers on our platform which means you’ll only hire fully-compliant freelancers with the right skill set- and the right to work in the UK.
Using a tool like this helps us find the talent we need, when we need it, meaning we can keep projects going without any unnecessary delays.
90% of briefs are filled within 24 hours, literally cutting our admin time by about 80%.
YunoJuno is a great way of finding talent quickly. It's also helpful to have the contracts/ briefs and bookings all in one place.