

New Everest Group research, supported by YunoJuno, uncovers the structural gaps limiting CWM programs and the technology-driven path to fixing them.
As reliance on independent contractors grows, organizations can no longer afford to work with fragmented tools, disconnected suppliers, and manual systems that weren’t built for how work actually happens now.
The result is friction, compliance exposure, and lost productivity.
Everest Group surveyed 100 senior HR and Procurement executives to understand how organizations are managing contingent workforce programs today, where they are falling short, and what the most effective path forward looks like.
Drawing on that primary research, the report examines how next-generation Freelancer Engagement and Management Systems (FEMS) are transforming the way enterprises source, onboard, manage, pay, and ensure compliance for their contractor workforce.
Designed for HR, Procurement, Talent Acquisition, Contingent Workforce, and Operations leaders, this report provides a clear framework for building a faster, more compliant, and more strategic approach to contractor workforce management.
Organizations are managing an increasingly complex contingent workforce with tools that were never built for it. Key challenges include:
Everest Group's research found that 55% of organizations currently self-manage their CWM programs through internal teams, and more than 60% expressed strong interest in modular technology solutions capable of automating those programs.
All findings are based on independent primary research conducted by Everest Group in 2026. Everest Group surveyed 100 senior executives, including C-suite, Vice Presidents, and Directors, across industries including Hi-tech, Healthcare, Manufacturing, Professional Services, and Pharma. Respondents represented organizations across North America, Europe, and Asia Pacific managing CWM programs with spend under US$100 million. This document has been licensed to YunoJuno.
From sourcing to payments, manage your contingent workforce with automation, compliance, and real-time visibility built in.
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