How do self-managed contingent workforce programs achieve enterprise-grade speed, visibility, and compliance - without enterprise-grade complexity?

New Everest Group research, supported by YunoJuno, uncovers the structural gaps limiting CWM programs and the technology-driven path to fixing them.

As reliance on independent contractors grows, organizations can no longer afford to work with fragmented tools, disconnected suppliers, and manual systems that weren’t built for how work actually happens now.

The result is friction, compliance exposure, and lost productivity.

The research

Everest Group surveyed 100 senior HR and Procurement executives to understand how organizations are managing contingent workforce programs today, where they are falling short, and what the most effective path forward looks like.

Drawing on that primary research, the report examines how next-generation Freelancer Engagement and Management Systems (FEMS) are transforming the way enterprises source, onboard, manage, pay, and ensure compliance for their contractor workforce.

Designed for HR, Procurement, Talent Acquisition, Contingent Workforce, and Operations leaders, this report provides a clear framework for building a faster, more compliant, and more strategic approach to contractor workforce management.

Why does this matter now?

Organizations are managing an increasingly complex contingent workforce with tools that were never built for it. Key challenges include:

  1. Slow time-to-hire due to fragmented sourcing-to-onboarding workflows
  2. Limited visibility into contractor spend, performance, and compliance status
  3. Escalating misclassification and regulatory risk across multiple geographies
  4. Disconnected vendor relationships that increase operational and admin costs
  5. Inability to build proactive, on-demand talent pipelines at speed

Everest Group's research found that 55% of organizations currently self-manage their CWM programs through internal teams, and more than 60% expressed strong interest in modular technology solutions capable of automating those programs.

Download the report to learn:

  • How next-generation FEMS deliver enterprise-grade workflow automation, compliance, and spend visibility
  • The seven core capabilities organizations should prioritize to improve speed, transparency, compliance, and cost efficiency
  • How to select the right CWM engagement model for your program, from fully outsourced to tech-enabled self-managed
  • A five-step strategic playbook for operationalizing a technology-led CWM program using FEMS
  • How FEMS can complement or enhance existing MSP and VMS investments in hybrid environments
  • How leading organizations are using direct sourcing and talent pooling to reduce dependency on third-party intermediaries

Produced by Everest Group

All findings are based on independent primary research conducted by Everest Group in 2026. Everest Group surveyed 100 senior executives, including C-suite, Vice Presidents, and Directors, across industries including Hi-tech, Healthcare, Manufacturing, Professional Services, and Pharma. Respondents represented organizations across North America, Europe, and Asia Pacific managing CWM programs with spend under US$100 million. This document has been licensed to YunoJuno.

Download the report

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Hear it from the world’s best businesses and freelancers

It simplifies the process of connecting with top talent and managing projects, from start to finish. The built-in tools for contracts and payments are incredibly convenient, saving time and reducing stress. Plus, the support team is always responsive and helpful, making the whole experience seamless.

— Florentina Staicu Ozkaner, Project Manager

We use YunoJuno to help us manage our Contingent Workers and spend through a single platform. YunoJuno is a great support for worker compliance management in all countries where we have rolled out.

— Global Category Manager - HR Services

We now have full visibility over the freelancers we have in contract at one time, meaning we can now keep track of our monthly spend and allocate our resources accordingly when projects and requests come in from other areas of the business.

— Cecilie Harris, Head of Creative Services

YunoJuno is a great place to find and hire diverse talent, and their compliance workflows takes the stress out of hiring.

— Amy Clarke, Senior Talent Acquisition Partner

YunoJuno’s platform has been a game-changer, not only does it allow us to secure the best talent effortlessly, but it also ensures a smooth and efficient hiring process, taking away the complexity of contractor compliance. We highly recommend YunoJuno to any company looking to optimise their contractor hiring process and maximise productivity and cost savings.

— Hannah Briscoe, Head of Talent Acquisition

The YunoJuno team helped me onboard them and worked through their set up making a long and tidious project simple and easy to follow! It was a great experience that benefited my agency, YunoJuno and the talent itself.

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YunoJuno are by far first place for me. I've met incredible clients, had the chance to work on some really great brand projects and find the whole platform a breeze.

— Nick Kyriakides, Senior Post-Production Artist

Billing is straight forward, contracts all sorted which makes the whole process of bookings less stressful.

— Zoe Moncaster, Integrated Graphic Designer

Since using YunoJuno my professional life is organised and my bank account is happy to get paid every two weeks! I love being a part of the YunoJuno community.

— Demi Mason, Creative Designer
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