Rates and Project Lengths for Client Service Freelancers
The most comprehensive study on freelancer day rates and project lengths in the UK client service industry, by the country's leading marketplace of premium talent.
Data for rates in the client service category
£200-300 per day was the most common day rate range in 2019 for freelancers working in Client Services, whilst earning more than £500 per day would be in the top 10%. This suggests that the wide range of rates reflects the broad difference between junior and senior appointments within the discipline.
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YunoJuno's Compliance process is a seamless experience and takes a lot of the stress away. YunoJuno really helps from an agility and productivity perspective, quickly answering the business needs and helping to create a much more diverse and output focused team. The quick payment of freelancers at YJ is a game changer. We've managed to reduce time to hire from a week to a couple of hours.
YunoJuno's Compliance process is a seamless experience and takes a lot of the stress away. YunoJuno really helps from an agility and productivity perspective, quickly answering the business needs and helping to create a much more diverse and output focused team. The quick payment of freelancers at YJ is a game changer. We've managed to reduce time to hire from a week to a couple of hours.
YunoJuno has reduced the time and admin spent on completing IR35 compliance for all of our freelancers. It's revolutionised how quickly we can hire someone, in a fully compliant way.
YunoJuno is a great platform for finding the best freelancers and really happy with the support of the team there. Super easy to use and it takes care of all our freelancing requirements. All-in-all, it's been a great solution for me and for our Creative Studio at OVO Energy. Happy to recommend YunoJuno to all of my contacts.
The YunoJuno team have been super helpful and helped me find a talented engineer to support our MVP build in no time at all!
Freelance support can be a great option for your business. It gives you the advantage of flexibility and the power to hire specialist expertise when it’s truly needed. Independent contractors can be self managing and great additions to the team.
YunoJuno are my recruitment saviours! I’ve worked with them for a few years now and they’ve helped with many resourcing challenges. The platform is really easy to use, it provides a wide range of freelancers to interact with and also means I’m only dealing with one vendor – which makes my internal financing hassle free!
The freelancers on YunoJuno are consistently of the highest calibre. It is also the easiest and most transparent recruitment service I have ever dealt with.
YunoJuno have been brilliant in identifying remote working freelancers who always deliver. From first introductions and telephone calls, to brief discussions and final delivery, the key has been good, clear and honest communication.
We haven’t used a recruiter in ages, working closely with the YunoJuno Talent team we moved to sourcing 100% via the YJ Marketplace.
I have to say a huge thanks to your team — YunoJuno has saved us on many occasions now.
Frequently asked questions
There are several reasons why now might be the time to hire a client service expert. This includes:
Time — You will have someone dedicated to managing your customers, with the experience required to help them, as well as you.
Skills/knowledge — They work closely with you to understand your business and your goals, to help you achieve those, ensuring they hit your budget goals. They also bring experience across multi channel campaigns, so have the experience needed to help grow your business.
Ideas —By bringing in someone new, with experience, can help bring a new perspective to your business and portfolio of clients. Client Service freelancers can help review your portfolio and suggest new ideas to engage and manage accounts, they will help resonate with your clients.
Results driven — Hiring a client service expert can not only help improve your customers experience, by having a dedicated resource, it can also help increase your retention rates, as well as your upsell opportunities.
Each of our client service freelancers have been manually vetted by our dedicated onboarding team to ensure they have the right skills and experience to be considered an elite Freelancer.
They have their own profile that outlines their skills and experience, giving you the opportunity to ensure they have the right background for your project.
Each of our client service freelancers have a profile page that outlines their skills and experience. So always ensure that you review this information to ensure you are hiring the right freelancer with the right background for your project.
Alternatively, you can engage with the YunoJuno Talent Team. Not only can they help you create your brief, to detail exactly what you’re looking for, they can also help with shortlisting candidates, to ensure you find the right freelancer for your project.
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