The future of work

How has COVID-19 impacted your digital transformation timeline?

How Has COVID-19 Impacted Your Digital Transformation Timeline?
Kat Shepherd
Kat Shepherd
December 8, 2020
Reading time

New research from Barclays Corporate Banking* has revealed 15% of UK companies have created roles specifically to cater to an increase in digital sales and boost online capacity, believing the pandemic has accelerated a ‘technological revolution’ in retail.

AspectEmployeeIndependent Contractor
Control and supervisionDirect control over how, when, and where to workFreedom to set their own schedules and methods
PaymentRegular wages; taxes withheld by employerPaid per project; responsible for their own taxes
BenefitsHealth insurance, retirment plans, paid leaveMust arrange their own benefits
TerminationOften requires notice and may include severanceCan usually be terminated at any time without benefits
Tools and equipmentProvided by the employerTypically use their own tools
96% of UK enterprise decision makers believe the pandemic sped up their company’s digital transformation

The research found a substantial number of businesses have invested even further in technology under lockdown with a third (33%) of retailers upgrading their websites, with 32% starting to accept new payment methods and one in four (26%) embracing data analytics for the first time.

Twilio, through their Digital Engagement report*, found COVID-19 accelerated companies’ digital communications strategy by a global average of 6 years, with 5.3 years for the UK average. 96% of UK enterprise decision makers believe the pandemic sped up their company’s digital transformation, and of these 66% said it did so ‘a great deal’.

This plays true to what we have heard when speaking to clients. With social media and e-commerce being two key factors for companies in 2020.

With research from Klarna and Retail Economics* finding 71% of British consumers are reluctant to shop in store in the lead up to Christmas and 56% stating they expect to do more online shopping this year than then have in previous years .



* Barclays Corporate. Banking:

* Twilio, Digital Engagement Report:

* Klarna and Retail Economics:


Join YunoJuno today

Speak with us today to find out how we can help you save money by managing your external workforce.

Are you a freelancer? Join YunoJuno

As seen in
Forbes logo
Campaign logo
The Times logo
BBC logo
glamour logo