User research helps ensure what you build is not only aligned to your business goals, it is also aligned to your users wants and needs. Researchers focus on understanding user behaviours needs and motivations through observing techniques. User researchers help collate data that strengthens your design decisions that help identify how to market your product, which in turn can help improve your ROI. Freelance UX researchers have the knowledge and skills to move quickly . They may have the opportunity to be flexible with their hours, and bring a broad range of expertise from the many projects they've worked on.
UX researchers help deliver the best possible experience for users of a website, product and service, making the experience as straightforward as possible. They help research user behaviour and preference, whilst reviewing the content and design elements, such as colours and imagery. This includes, but isn’t limited to:
UX research is the analysis of users and their requirements to add context and insight into the process of designing their experience.
There are several reasons why now might be the time to hire a freelance ux researcher. This includes:
Time — Due to their experience, researchers are able to research and review user flows quickly and efficiently. So if you’re looking to improve your experience quickly, freelancers, due to their diverse experience, are able to move quickly as they may have worked on similar projects in the past and can bring some of those learnings to your project.
Skills/knowledge — UX researchers are well versed in the process of forming a series of questions that uncover pain points, needs, and motivations. Not only do they understand users’ needs, they can help generate ideas to solve their problems. Whilst being neutral and unbiased they help fill gaps and ask the right questions. They’re able to avoid assumptions and uncover underlying needs, something that’s hard to achieve if you’re attached to the product.
Communication — UX researchers work very closely with developers, so are able to keep a constant discussion across the development of a project. Not only do they understand the objectives from the developers perspective, they also have a good understanding of the users needs, so can help bring the two together.
Results driven — A UX researcher invests their time to not only understand the users perspective, they make informed decisions based on data. Quantitative and qualitative data is increasingly becoming a key ingredient in usability and user-experience. With working on various projects, for various brands, freelancers are able to help bring the successes of their career to your project.
Freelance UX researchers have a wide variety of skills. The most common attributes include:
UX Researcher roles can also cross over with the following and they can also be known as these titles:
Each of our UX experts have been manually vetted by our dedicated onboarding team to ensure they have the right skills and experience to be considered an elite Freelancer. They have their own profile that outlines their skills and experience, giving you the opportunity to review this to ensure they have the right research background for your project.
Our contracted rates for UX researchers in 2019 ranged between £350 and £550, with the average day rate being £500.