The future of work

What is a Recruitment Managed Service Provider?

What is a Recruitment Managed Service Provider? | YunoJuno
Kat Shepherd
Kat Shepherd
April 18, 2023
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Have you ever found yourself overwhelmed with the process of finding and hiring contract workers? Perhaps you don't have the time, resources, or expertise to attract and retain top talent for your organisation. Or maybe you have the talent but struggle with the administration side of contingent talent management, such as contracts, compliance and payments.

If this sounds familiar, a recruitment Managed Service Provider (MSP) might be just what you need. But what exactly is a recruitment MSP? We’ll dive into this, as well as what traditional MSPs can do for you, and why not all services are created equal.

What is a recruitment MSP?

The term ‘Managed Service Provider’ can be used to describe any software or process that is responsible for managing a range of outsourced functions for companies in an effort to make that function more efficient and cost-effective. The primary areas that MSPs function in include HR, payroll, vendor management, and IT infrastructure.

A recruitment MSP refers to a service that provides a range of recruitment solutions. This can include everything from sourcing and screening candidates to onboarding new hires and handling the administrative and payment side of a contingent workforce. A recruitment MSP will often work as an extension of an internal HR team, working in partnership with a business to understand its objectives, hiring needs and goals.

What does a traditional recruitment MSP do?

Traditional recruitment MSPs have been around for a number of years, and there are a variety of established options in the market for companies to choose from. A traditional recruitment MSP will facilitate the end-to-end management of contingent and contract workers, including:

  • Sourcing talent
  • Facilitating interviews
  • Carrying out worker classification checks
  • Global role classification
  • New hire onboarding
  • Processing invoices and payments

However, while traditional recruitment MSPs do provide benefits to companies looking to integrate a more efficient contingent recruitment process into their business, as opposed to doing this in-house, they’re not the silver bullet one might expect.

Traditional recruitment MSPs will provide these services via an extensive network of third-party providers, which is what makes them a traditional recruitment MSP. They’re essentially acting as an intermediary between the business engaging them and these third parties. As a result of this, the hiring process can be:

  • Fragmented - information flows between multiple third-party providers and the MSP, with little to no communication between the providers.
  • Prone to human error - with information coming from different sources, this often has to be manually provided to, or input by, other teams and systems.
  • Slow - similar to the point above, there is a lot of manual work required to connect all the dots in the process, ultimately increasing the time to hire.
  • Limited visibility - clients will rarely have visibility over these third-party processes and the data they hold on their workers.
  • Expensive - MSPs pay for these third-party services, the cost of which is passed onto the client as a monthly fee, paid in addition to sourcing costs when hiring talent.

Fortunately, there’s now a better option for companies looking for an efficient and all-encompassing HR solution that isn’t just a middleman. YunoJuno is the new alternative to a traditional recruitment MSP, helping clients compliantly source, manage, and pay a global workforce in the most time and cost-effective way.

Why is YunoJuno better than a traditional MSP?

YunoJuno is the number one freelance management system for companies looking to hire and manage a global contingent workforce of elite talent, thanks to our own proprietary software. By using YunoJuno-created software we don’t rely on any third-party providers, and those obstacles listed above–fragmentation, human error, speed, visibility, and price–are non-existent for our clients.

Clients have a number of options for using YunoJuno, ranging from self-managing their activity on the platform to a more bespoke service with a dedicated YunoJuno sourcing and delivery team. We like to think of it as software with a service, combining market-leading tech with best-in-class human service.

YunoJuno was designed to replace all existing systems involved in the end-to-end process, all available in one simple and easy-to-use platform. With YunoJuno’s Freelance Management Solution and Managed Service Provider, companies can:

  • Hire talent in hours, not days, providing the ultimate flexibility.
  • Receive sourcing support from our dedicated team, at no extra cost.
  • Manage their own recruitment partners to track and remove ownership period and fees.
  • Onboard talent with the assurance that all global worker classification and compliance have been met.
  • Have full visibility over the entire hiring lifecycle, including worker details, contracts, compliance documents and payments.
  • Access real-time data reporting on project status, costs and more.
  • Find talent via the YunoJuno talent pool of over 90,000 of the world’s elite creative and tech freelancers, curated and vetted by our team.

We know that not every business is the same, and therefore when it comes to a recruitment MSP, there should not be a one size fits all approach. Through YunoJuno’s built-in and inter-functional solution, our clients can manage all contractor-related needs, whether that’s managing existing contractors and relationships and/or finding new ones.

When speaking with our clients we know that previously their greatest recruitment obstacles lay in managing the often opaque rules of compliance, contracting, and payments. By using YunoJuno’s platform to manage all new and existing contingent workforces we shoulder that entire burden. As a result, our clients report that they have been able to successfully:

  • Reduce the time to hire with our vetted, and compliant pool of elite talent.
  • Reduce recruitment costs with our free-to-use talent sourcing and delivery teams, integrated Vendor Management System (VMS) and Applicant Tracking System (ATS).
  • Remove risk through YunoJuno’s built-in compliance and classification checks.
  • Gain full visibility over their contingent workforce and associated costs via in-platform data insights.
  • Retain the best talent thanks to YunoJuno’s fast, bespoke contractor payment terms.
“YunoJuno has totally transformed the way we manage our freelance workforce. Their all-in-one platform has saved us hours on admin tasks every week, securing the best talent whilst ensuring a smooth and efficient hiring process. Having a resource like YunoJuno makes everything a lot easier for us. It means we can concentrate on what really matters, and that’s working with the freelancers and delivering projects on time, on budget.”
Amy Alford, Senior Studio Manager, Gousto

In summary, a recruitment MSP can provide a range of benefits to your organisation and its contingent workforce management, including time-saving, cost-effectiveness, and compliance. But if you’re looking for a service that will do this and more without the added headache–and price tag– get in touch with our team at YunoJuno, who can discuss the best solution for your business.

AspectEmployeeIndependent Contractor
Control and supervisionDirect control over how, when, and where to workFreedom to set their own schedules and methods
PaymentRegular wages; taxes withheld by employerPaid per project; responsible for their own taxes
BenefitsHealth insurance, retirment plans, paid leaveMust arrange their own benefits
TerminationOften requires notice and may include severanceCan usually be terminated at any time without benefits
Tools and equipmentProvided by the employerTypically use their own tools

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