Client Success Executive

YunoJuno’s Sales team is looking for a high-performing customer services individual to deliver a first-class onboarding and first brief conversion experience to our identified high-value clients.

This is a fantastic opportunity to really shape what excellence looks like in this department, with the opportunity to scale and lead a team once proven success is achieved.
This is a great opportunity for someone to really make an impact on YunoJuno's new business revenue stream. This role reports to the VP of Sales.

• During your day-to-day you will be laser-focused on engaging with newly registered clients, understanding their requirements in order to obtain their brief, matching the best talent, and creating urgency to close.
• You will use a multichannel approach including, phone calls, email and Linkedin to drive client engagement and drive continued client conversion.
• You will give visibility to the wider team by documenting your progress using our internal CRM system, as well as reporting on results on a weekly, monthly, and quarterly basis.
• You will work very closely with our internal talent team to close your clients briefs.
• You will have a true interest in learning how technology can change the way businesses work.

We are looking for an individual who has over 1 years experience in a client-facing sales role within a fast-moving start-up organisation, demonstrating month-on-month revenue growth and continued success.

You will preferably have experience working in the HR/Recruitment, or tech space, and be able to demonstrate a commercial instinct and ability to hit and exceed targets.

Skills

• Ability to quickly understand and empathise with the pain points a potential customer is experiencing and articulate why YunoJuno is the right solution for them.
• Capable of crafting and communicating effective communications.
• Solution oriented sales approach.
• Great relationship management.
• A strategic thinker and curious analyst.
• A team player, has a can-do attitude and a bias towards proactive action to work to internal SLA’s (example, contact clients within 5-10 mins of contact).
• Have ambition and enthusiasm, coupled with a desire to learn the sales process from start to finish.

• New Shiny Macbook
• 25 days annual leave
• Amazing Office Space in Central London
• Flexible Working Pattern
• Healthcare Insurance with Vitality (On completion of probation)
• Enhanced Family Friendly Policy
• Enhanced Wellbeing Policy
• Learning and Development Budget
• Company Pension Scheme
• Free Eye Test
• Cycle to work
• Employee perks e.g. Referral Scheme and Ecologi Sustainability
• Headspace Subscription